Politique de remboursement

Returns

If you are unhappy with your purchase, or if the wrong item(s) was sent, please let me know! I have SO been there and no one should be unhappy with their yarn purchase, so I will do my best to resolve the issue. To return your item(s), it must be within ten (10) days of receipt of the package, and in its original state (i.e. hanked and wrapped; if it has been unwound or caked, it is not eligible for refund). The buyer is responsible for any additional shipping charges/duty fees. There is also an 8% restocking fee (unless it is my error).

Exchanges

I do not accept exchanges due to the nature of in-stock updates. Please see above for information on returns. If you are interested in trading yarn, I have a destash section in my discord server and I'm sure there are plenty of people who would love to help you out!